Why Leaders with Self-Confidence Apologise
If you fall under the category of a leader reluctant to apologise for your own mistakes, you are not alone. Most leaders view apologising as damaging their reputation. They think that admitting and apologising for their own mistakes could make them look weak and lacking the ability to do their work as a leader.
Researchers from the Harvard Business School and the Wharton School in University of Pennsylvania conducted a study that shows that apologetic person is viewed by others as trustworthy and more likeable.
Self-aware leaders with Emotional Intelligence that are able to recognise when to apologise will be respected and trusted by their team members. Employees that trust their leader are much more happier and more importantly productive.
When you apologise you show concern and increase your trustworthiness.
How to apologise in the workplace?
1. Take responsibility for your mistakes and apologise to all affected; even if they are your employees and under your authority.
2. Show regret and discuss moving forward.
3. Encourage others to give feedback on your progress.
Leaders that win respect of their team are courageous and self-confident in admitting mistakes and apologising for them. You have to learn how to recognise when to apologise. Successful leaders have developed their Emotional Intelligence and enhanced their self-awareness to understand the emotional needs of their team and how to use it to succeed as a great leader.
Emotional Intelligence psychometric report can help you understand your emotions and behaviours at work.