This booking with Power of Words Ltd. is made in consideration of your agreement with the following Terms of Business. For the purposes of these Terms of Business, the following definitions are used:

you/your/client “Client” its subsidiaries, employees, appointed agents and representatives
we/our/us Power of Words its employees and appointed associates
work/programme Any consulting activity, design, development, delivery, documentation, on going maintenance


Payment Our terms of payment are 14 days from date of Invoice. If we do not receive full payment within 30 days of invoice date(s), we reserve the right to charge an additional late payment fee equivalent to 5% of the total amount outstanding. If you require a Purchase Order or requisition number to be used when invoicing this must be issued prior to the programme in order for us to Invoice according to the above criteria. If this is not possible then arrangements to pay the Invoice on receipt will be requested.


Cancellation Cancellations must be confirmed in writing. If you cancel either a one off session or sessions as part of a programme or a complete programme we will invoice you in full for all completed work and expenses incurred; plus an additional fee calculated as a percentage of the outstanding work, as follows:


         Notice Given Cancellation Fee

More than one month before delivery No cancellation fee
Between two weeks and one month before delivery 50%
Between one week and two weeks before delivery 75%
Less than one week before delivery 100%

NO Notice Given Cancellation fee

None arrival on day of Session/subsequent sessions 100%

Change of Delegate Name

To change the name of delegate attending the session/s No fee


Postponement All postponements must be confirmed in writing. When an agreed session or programme of sessions in part or total are postponed fees and expenses will be payable as if it is a cancellation. If an event is subsequently run within a 2-month period, the charges will be recalculated at current rates and our fees will be reduced by the amount already paid. An additional administration fee will be made based on 20% of the original cancellation fee charged. This is to compensate for the cost of managing the cancellation, the amount of notice given and the ensuing possibility of re-selling the cancelled dates.


VAT All prices quoted are exclusive of Value Added Tax. VAT will be added to our invoices at the current rate, where applicable.


Disclosure Our associates have a professional obligation to ensure that there is no unauthorised disclosure to third parties of confidential information regarding your company’s organisation and operations. They and we have a duty to let you know of any interest we may have in any competitor of, or supplier of goods and services to your company.

The Power of Words program, in association with the Institute of Directors (IoD), is being delivered in collaboration with the University of Gibraltar. All delegates who have booked to undertake any or all award module/s will be registered as a student with the University of Gibraltar. Therefore the information provided at booking will be communicated to the University for registration purposes. All information provided will remain confidential.

 Copyright and application Unless agreed otherwise and in writing we retain the copyright of all designs, materials, etc., used as part of or in our work with you. Reports submitted and advice given is for use by you in your organisation. They are not to be disclosed to third parties without prior consent.


Entire Agreement These Terms of shall constitute the entire understanding and agreement between the parties and supersedes any prior agreement between them.


Acceptance If you are in agreement with the Terms of Business as set out above, signing the registration form or returning the completed form and confirming registration via email will indicate acceptance of our Terms of Business.