Influence your customers, clients & colleagues
This course is designed for individuals who interact with other people. By this course you will generate an increase in customer and employee satisfaction and productivity.
What Will You Gain:
- Effectively communicate with others and understand the probable impact that you have on them
- The importance of listening and asking great questions
- What body language is and how you can use it to increase rapport
- Notice the effect of your communication to give you greater choices
- How your self-image affects your work and how you can improve your self-image
- How, through your effective communication, you can demonstrate assertive behaviour
- How understanding, ‘Metaprogrammes’ will improve your communication with others and yourself
- How best to influence others
- How mentioning a weakness can be a strength
- Notice the positive effects of your communication by being purposefully confident
Our Charismatic Communication Skills course, held in UK Gibraltar or Malta is bespoke designed and tailored to your company’s specific needs.
If you would like to discuss dates, group bookings or one to one session please get in touch.
We offer corporate, group and early bird discounts.